Redbox

Challenge

Fortnum & Mason's ecommerce site needs to deliver a fast, secure, reliable and consistent experience for its online customers regardless of their location, in line with the prestige image of the Fortnum & Mason brand. This is the benchmark for the hosting infrastructure.

Solution

Redbox has worked with Fortnum & Mason for over 6 years providing an infrastructure platform that runs all aspects of the store's digital capability. Providing coverage for a global cliental, Redbox manages a highly secure infrastructure with significant redundancy and 24/7 on-site support, to ensure no interruption to trading services – especially at key times in the year. Utilising the latest in server and hardware technologies, the infrastructure has provided capacity to scale through peak trading periods with 100% availability.

Result

Fortnum & Mason have had one of the market leading ecommerce applications for the past 6 years, underpinned by its stability and performance through peak trading periods.